Our client, a top 10 professional services firm, is growing rapidly and  looking for a for someone with a background in finance (eg a degree or qualifications/part qualifications - AAT, ACCA, etc) and/or experience in a financial environment to join their Global Outsourcing team in Bristol.  The role is interesting and varied, working as part of a team to deliver an excellent service in preparing/reviewing client service charge accounts, with direct client interaction. They are offering flexibility around a full time role, allowing 1-2 days working from home and/or the ability to start/finish early or late to accommodate school drop offs/pick ups.  Interested? We would love to hear from you.

About the Client


This role is in the Global Outsourcing team (Service Charge) of a top 10 professional services business.


Our client takes pride in their core values which allow you to be yourself - they value you as an individual and want you to realize your aspirations. You have a voice and your opinion counts. They give you the challenge and support you need and you are able to shape your own career according to your strengths, skills and personality. Working there enhances your professional development at all stages of your career. Few firms offer the same breadth and quality of work, responsibility and experience. They recognize and reward your high performance and you have the opportunity to excel, progress and share in their success. They are clear on what they expect from you and what you can expect in return.


The Bristol Service Charge team is a centre of excellence for independent reviews of service charges. They are expecting large growth over the coming years to add to their breadth of existing clients. They require an Executive to help them deliver exceptional client service to their expanding client base.

About the Role

The Executive will work as part of a dedicated team, working closely with, and supporting more experienced members of the team, and assisting in the timely delivery of services to our clients. They will subsequently build on their experience and take part in more complex tasks and work closely with our real estate clients.  They will also gain an understanding of reporting engagements and the accountancy guidance provided by real estate bodies.



  • Reviewing client responses to the reviews and following up on outstanding issues by phone and email
  • Preparation of service charge accounts
  • Preparation of accountants’ reports
  • Preparation of client required schedules – both internal documents and those to be issued with draft reports
  • Liaising with clients as needed, dealing with issues which may arise, escalating to senior/manager as required
  • Clearing manager/director review points within the KPI
  • Client visits, initially with another team member before making unsupervised visits
  • Managing own workload and supporting others to ensure you work as a team and reviews are completed within the KPIs. Become aware of own client’s deadlines.
  • Attend client conference calls becoming familiar with the client and issues they may face/need assistance with. Participate in the call for reviews you are working on and find solutions to assist our clients.
  • Assist the senior exec with project management tasks
  • Ask for help from Senior Exec/manager where you don’t know the answer
  • Involvement in non-client projects to develop the department and our service offering
  • Suggest and action process improvements and efficiencies
  • Ad hoc administration tasks for the department
  • Maintain awareness of risk and deliver high quality documents

Required Knowledge and Experience

Our client are looking for a senior experienced hire who can demonstrate an enthusiasm for working in the world of accounting and finance. They are looking for candidates whose strengths are aligned to: Business Thinking, Collaborating, Innovation and Change, Communicating, Developing Self and others, and Decision Making.

In particular, they are looking for:

  • Three A levels grade A* to C (excluding general studies and extended projects)
  • Grade A* to C in Maths and English at GCSE or equivalent
  • Ability to think on your feet
  • Excellent communication skills
  • Good knowledge of Microsoft Office, especially Word and Excel
  • Experience working in an accountancy practice or other financial environment highly desirable but not essential




Flexible working patterns available
Core benefits include 25 days holiday that rises with service, life assurance, pension etc
Access to a range of additional purchasable benefits including 10 further days holiday
TOIL for overtime worked