Manager - qualified accountant with 3 years+ PQE

Are you a qualified accountant with 3 years+ PQE looking for more flexibility in your role? This role offers full time with flexibility, for example early/late start or finish times, 5 days compressed into 4 long days; and part time options, for example 4 days per week or 5 days with shorter hours (eg school hours)

Our client, a top 10 professional services firm, is looking for a qualified accountant (ACA, ACCA, CIMA or equivalent) with management experience to join their Global Outsourcing team in Bristol.

They offer flexible working schedules, great benefits, a clear career path with all the support you need to achieve your goals and a competitive salary.

About the Client

This role is in the Global Outsourcing team (Service Charge) of a top 10 professional services business.

Our client takes pride in their core values which allow you to be yourself - they value you as an individual and want you to realize your aspirations. You have a voice and your opinion counts. They give you the challenge and support you need and you are able to shape your own career according to your strengths, skills and personality. Working there enhances your professional development at all stages of your career. Few firms offer the same breadth and quality of work, responsibility and experience. They recognize and reward your high performance and you have the opportunity to excel, progress and share in their success. They are clear on what they expect from you and what you can expect in return.

The Bristol Service Charge team is a centre of excellence for independent reviews of service charges. They are expecting large growth over the coming years to add to their breadth of existing clients. They require a Manager to help them deliver exceptional client service to their expanding client base.

About the Role

The manager will have overall responsibility for the delivery of high quality independent reviews of annual service charge expenditure for a specific client. They will manage a dedicated team and supervise the process to ensure that our work is efficient, completed within the KPI’s, and our offering is tailor-made to suit the client’s needs. The manager will be a point of escalation both internally & for the client, and will confidently deal with difficult situations. They will report into the Director and Partner team, providing and implementing solutions where required. The manager will be actively involved in business development, and should actively seek opportunities to grow the business.


  • Managing the project for a specific service charge client, which includes:

    • determining resource requirements

    • monitoring progress against KPI’s and project plans

    • budget setting and reviewing performance monthly

    • resolving all project issues prior to Director and Partner review

  • Managing multiple deadlines, demonstrating flexibility, and prioritising tasks to ensure client deadlines are met on high volume assignments

  • Exercising sound judgement and professional scepticism in reviewing service charge expenditure, assuming responsibility for all aspects of file completion

  • Reviewing the work of junior team members and providing feedback

  • Managing the overall dedicated team on a day-to-day basis

  • Acting as a major point of contact for the client together with the Director / Partner.  This includes responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided and maintaining regular contact with clients

  • Leading client meetings

  • Building strong and sustainable client relationships, especially at senior management level

  • Developing a strong commercial understanding of the clients’ business

  • Capturing client feedback and ensuring it is addressed and effectively communicated to the delivery team

  • Overseeing financial management of the project, including monitoring billing, reviewing performance against budget, performing monthly write-offs and revenue releases

  • Ensuring that the firm’s risk management and quality control procedures are adhered to and high quality documents are delivered

  • Keeping up to date with industry developments including technical guidance

  • Sharing knowledge within the team and facilitating research and personal development

  • Bringing new project and business opportunities to the attention of Senior Management

  • Acting as an ambassador of the firm, participating in marketing events, keeping abreast of the wide range of services the firm offers and suggesting innovative products and services

  • Having a good understanding of the GO/SCA strategy, both long and short term, and cascading this within the team

  • Being proactive in driving forward business development

  • Participating in recruitment activities

  • Supervising, coaching, motivating and developing junior members of the team

  • Delegating work appropriately within the team

  • Being a counselling manager

  • Leading transitions and client take-on where appropriate

  • Working as a key part of the management team with other Global Outsourcing managers

  • Involvement in department meetings and act as chair of some meetings


Required Knowledge and Experience

Our client are looking for an experienced manager who can demonstrate an enthusiasm for working in the world of accounting and finance. They are looking for candidates whose strengths are aligned to: Business Thinking, Collaborating, Innovation and Change, Communicating, Developing Self and others, and Decision Making.

In particular, you should be able to evidence

  • ACA, ACCA or equivalent qualification with 3+ years’ experience post qualification

  • Experience working in an accountancy practice or other financial environment

  • Experience managing junior staff

  • Ability to think on your feet

  • Excellent communication skills

  • Good knowledge of Microsoft Office, especially Word and Excel

  • Experience providing assurance services desirable but not essential




Flexible working patterns available
Core benefits include 25 days holiday that rises with service, life assurance, income protection and pension
Access to a range of additional purchasable benefits including travel insurance, life/health insurance etc